Terms of Service
Last Updated: November 2, 2024
1. Acceptance of Terms
By accessing or using SmartFormTools ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
SmartFormTools provides a professional document management platform that enables users to:
- Create, edit, and manage various document types including risk assessments, checklists, and compliance forms
- Generate PDF documents from templates
- Collaborate with team members within organizations
- Store and organize documents securely
3. User Accounts
3.1 Registration: You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Age Requirement: You must be at least 18 years old or the age of majority in your jurisdiction to use the Service.
3.4 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
4. Subscription and Billing
4.1 Subscription Plans: The Service offers various subscription tiers with different features and pricing.
4.2 Payment: Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan).
4.3 Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date.
4.4 Refunds: Refunds are handled on a case-by-case basis. Contact support for assistance.
4.5 Price Changes: We reserve the right to change subscription prices with 30 days' notice to existing subscribers.
5. User Content and Data
5.1 Your Content: You retain all rights to the documents and data you create using the Service.
5.2 License to Us: You grant us a limited license to host, store, and display your content solely for the purpose of providing the Service.
5.3 Data Backup: While we maintain regular backups, you are responsible for maintaining your own backups of critical data.
5.4 Prohibited Content: You may not upload content that is illegal, infringing, defamatory, or violates the rights of others.
6. Acceptable Use Policy
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to the Service or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated scripts or bots to access the Service
- Resell or redistribute the Service without permission
- Upload malware, viruses, or malicious code
7. Intellectual Property
7.1 Our IP: The Service, including its code, design, features, and branding, is owned by SmartFormTools and protected by intellectual property laws.
7.2 System Templates: Document templates provided by the Service are licensed for use within the platform but remain our intellectual property.
7.3 Feedback: Any feedback or suggestions you provide may be used by us without compensation or attribution.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure. You use the Service at your own risk.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUILDSMARTFORMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
10. Indemnification
You agree to indemnify and hold harmless SmartFormTools and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.
11. Termination
11.1 By You: You may terminate your account at any time through your account settings or by contacting support.
11.2 By Us: We may suspend or terminate your access immediately if you violate these Terms or for any other reason at our discretion.
11.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. You may request a copy of your data within 30 days of termination.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
14. Contact Information
If you have questions about these Terms, please contact us at:
SmartFormTools Support
Email: support@buildsmartforms.com